I am very passionate about the information management profession and the challenges that lie ahead as it continues to grow and adapt to the changing face of the information superhighway. From mobile technologies to social computing in the workplace, the bar has never been set higher for those who work with information. Anyone who works in an area that shapes and implements any aspect of the Information TAG-team (information technology, information architecture or information governance) must recognize the need to also work as a tag team within the organization if enterprise information assets are to continue to bring value, profits and business growth.
Unlike a decade ago, when we were dealing primarily with inanimate objects as the main source of information, much of our vital insights today come from our own colleagues who are often moving too fast to write down what they already know. Hence, we need to string more than just information needles that sit somewhere in a content management system; we need to string people together as well. This is where core principles of usability design come into play for all information professionals. Not only do we need to develop tools that make it easy for people to create, find and use information, but we must also make it easy for people to connect with each other and share information (and knowledge, too, which is slippery and far more difficult to capture in a CMS). So, does this mean information professionals today should have great people skills and social networkng attributes? Hmm...something to think about while I string the next needle.